UPCOMING: Interface with WarrantyWiseAI for Repair Orders
You now can use the DealerTech Solutions WarrantyWiseAI Tool, part of the DealerBrainAI platform, from within your RIMSS Repair Order. To use this feature, you will need to subscribe to the service with DealerTech Solutions and RIMSS. Learn more about this tool here: https://dealertech.solutions/integrations/rimss.
WarrantyWise AI takes your Description, Cause, Fix, and Time Slip Notes directly from your RIMSS Repair Order and suggests procedures that were likely performed but are not included in the current write-up. Select only the procedures your technician completed. WarrantyWiseAI will read the Make, Model, and Description of the unit as set up in RIMSS and automatically include this information in the analysis.
Once the list of Suggested Procedures has been generated, simply select the procedures you want included in the write-up and Generate the Description, Cause, and Fix. WarrantyWiseAI will suggest direct procedures related to the issue and procedures that may be applied to adjacent systems.
After you Generate the Description, Cause, and Fix, you can edit the story directly on the Service Issue or revert to your original story by clicking on the Default selection. The Service Issue write-up is fully editable in AI or Default mode until the Repair Order is settled.
The story will be written for the Customer specified. You will get a different focus if you are set up with a Customer type service issue vs. a Warranty type service issue.
WarrantyWiseAI will provide additional suggestions to optimize Warranty submissions to your manufacturer. Currently, details and logic for Kubota Warranty submissions are fully optimized. Other manufacturers' warranty issues receive a complete, professional write-up. The Warranty information will only display if the Service Issue Type is set to Warranty.
If Kubota is included in the Warranty Customer name, you will receive specific codes, operations, and parts that can be included to maximize submission. Additional manufacturer warranty logic and details are coming in the future.
The final printed Invoice submitted to your Customer or Warranty Manufacturer will be more robust and professional with WarrantyWise AI using the notes and descriptions that are already entered into the system from your current workflow to create the story.
