Release Alerts Held for Review

If you marked the alert with “Hold Message for Review”, you will need to release the message when you are ready for it to be sent. 

To release the message, navigate to:  Reports > Other > Alert Events List

From the Alert Events List, set the date range to include the date of the backorder receipt and click “Fetch”.  The alert event will populate in the list. 

Click the small box on the left with a + to see delivery details. Right-click on the details line to see the option to “Release for Delivery”.  Once you click on “Release for Delivery”, the alert will be sent.