Changing the CSPS Password

You are required by CSPS to change the CSPS password every 60 days. This is the password that is used to upload orders and show CSPS Info from the Inventory Master List. This same rule also applies to the previously used CCN software.

With the changes to CSPS, it is now easier to change passwords since you no longer have to change the password on the Dealer Portal and then change it in WinNetStar. Using these instructions will allow you to change the CSPS password in WinNetStar. This process will also reset the password on the CSPS Dealer Portal.

If you receive the following message, it indicates that your CSPS password must be changed.

Navigate to the following:

Inventory → Utilities → CNH → CSPS

(Note – if you are a multi-location dealer, this process will need to be done in each location)

NOTE: It is no longer required to have Users logoff / login after changing the CSPS password.

After changing the CSPS password, press the Customer Master tab.

The Customer Master screen will open blank as shown below.  Press the Get Customer Details button to populate the Customer Details.

Your dealership Name and Address sections should be filled in according to your CSPS settings.